Plant Care & Returns FAQ

Why can't plants be returned? All plant sales are final due to their living nature. We're committed to providing healthy plants and are always happy to answer any care questions to help ensure your plant's success.

How do I care for my new plant? Each plant comes with specific care instructions. Generally, check soil moisture before watering, provide appropriate light levels, and avoid overwatering.

What if my plant arrives damaged? Contact us within 48 hours of delivery with photos, and we'll work with you to resolve any shipping damage issues.

My plant is struggling - can you help? Absolutely! Use our chatbot with photos and details about your plant's condition, watering schedule, and location. We're here to help troubleshoot care issues.